Accreditation is a required measure of accountability. It is the formal process that is used to determine how we are performing against a specific set of standards that are set by governing bodies to ensure that the standard of care is of the highest quality.
Our community can feel secure in knowing that WDHS is fully accredited, which means that all services including acute and residential care have been assessed by independent assessors, successfully meeting all of the expected standards. The accreditation process provides us with opportunities to make quality improvements in any aspect of care identified.
During the accreditation process a team of assessors will conduct a very detailed assessment. Members of the team will talk with staff, patients, residents, carers and community representatives. They will review the documentation and observe the day to day functions of the health service.
Acute Care Services
The Australian Council on Healthcare Standards (ACHS) Evaluation and Quality Improvement Program (EQuIP) is the agency that assesses our acute and community services. In June this year a two day onsite survey was undertaken for our midterm accreditation. This is known as the Periodic Review. The feedback from the survey was very positive overall recognising that a significant number of clinical and corporate activities were leading edge and ongoing accreditation was recommended. There are a number of recommendations and suggestions for further improvement that will be implemented in readiness for a full re accreditation survey that will be conducted in 2013.
Aged Care Services
The Aged Care Standards and Accreditation Agency is the agency that assesses our aged care facilities. During the past 12 months all of our aged care facilities were visited by representative assessors of the agency. All visits were successful with ongoing compliance to accreditation standards. All of our facilities will undergo a full accreditation process during the next twelve months.