Accreditation is a required measure of accountability. It is the formal process that is used to determine how we are performing against a specific set of standards that are set by governing bodies to ensure that the standard of care is of the highest quality.
Our community can feel secure in knowing that WDHS is fully accredited, which means that all services including acute and residential care have been assessed by independent assessors, successfully meeting all of the expected standards. The accreditation process provides us with opportunities to make quality improvements in any aspect of care identified.
During the accreditation process a team of assessors will conduct a very detailed assessment. Members of the team will talk with staff, patients, residents, carers and community representatives. They will review the documentation and observe the day to day functions of the health service.
on a three year cycle WDHS is assessed against the National Safety and Quality Health Service (NSQHS) Standards. Accredication is a manditory process for all public acute health services, providers of residential aged care and community services. WDHS was assessed in October 2019 for compliance with the NSQHS Standards.
Acute Care Services
The Australian Council on Healthcare Standards (ACHS) Evaluation and Quality Improvement Program (EQuIP) is the agency that assesses our acute and community services. This is known as the Periodic Review.
Aged Care Services
WDHS is required to comply with the Aged Care Quality Standards. This is achieved through unannounced assessment visits. All WDHS aged care facilities were accredited in 2019 and will again be assessed in 2022.