Staying at home is the most effective method to contain the spread of coronavirus (COVID-19)

For the best and most up to date advice on coronavirus (COVID-19) visit the Department of Health and Human Services website: or CLICK HERE

If you suspect you have COVID-19 choose from the following options:

  • Call the COVID-19 24 hour Hotline on 1800 675 398
  • Call your GP to discuss your symptoms
  • Attend the WDHS drive-thru testing clinic, open 1pm to 3pm Monday to Friday and 10am to 12pm Saturday. Strict testing criteria applies and children 9 years and under must see a GP or visit the Emergency Department
  • Visit the WDHS Emergency Department ensuring you use the hand sanitiser and face masks provided before entering and notify staff immediately of your symptoms. Please call 5551 8222 ahead of your arrival so that the Emergency Department can be prepared for you.

Stay informed. Download the official government “Coronavirus Australia” app in the Apple App Store or Google Play, or join our WhatsApp channel on iOS or Android.

COVIDSafe app – The new COVIDSafe app is completely voluntary. Downloading the app is something you can do to protect you, your family and friends and save the lives of other Australians. The more Australians connect to the COVIDSafe app, the quicker we can find the virus.

The COVIDSafe app speeds up contacting people exposed to coronavirus (COVID-19). This helps us support and protect you, your friends and family. Download the app HERE

Know the symptoms

It is important that you can recognise the symptoms and how COVID-19 is transmitted. Reported symptoms include:

  • Fever (> 38 degrees C)
  • Chills or sweats
  • Coughing
  • Sore throat
  • Shortness of breath or breathing difficulties
  • Runny nose
  • Loss of sense or smell

In certain circumstances headache, muscle soreness, stuffy nose, nausea, vomiting and diarrhoea may also be considered.

The Federal Government’s Department of Health says transmission of COVID-19 may still be infectious up to 24 hours before symptoms appear and until at least 24 hours after symptoms resolve.

Use the Victorian Government’s Department of Human and Health Services (DHHS) self-assessment tool if you are unsure or concerned about COVID-19

For the latest information on visiting access at residential aged care facilities, hospital facilities and community clinics CLICK HERE

For more information about the WDHS drive-thru coronavirus testing at Hamilton Base Hospital CLICK HERE

A range of WDHS services have been affected by the COVID-19 outbreak CLICK HERE

Link to dhhs Up-to-date epidemiological data


Practice good hygiene

The best way to protect yourself, your friends and family is to practice good hygiene, particularly for your hands and for your lungs.

We suggest:

  • Washing your hands with soap for 20 seconds or more or use a greater than 60% alcohol-based hand sanitizer whenever you enter or exit a space.
  • Be sure to cover your mouth and nose when you cough or sneeze. Use a disposable tissue and discard. Alternatively use your elbow only if you must.
  • Try not to touch your face, to minimise the virus entering your lungs.
  • Regularly wipe surfaces and objects (e.g. telephones, keyboards) with disinfectant, as contamination on surfaces touched by staff and visitors is one of the main ways that COVID-19 spreads. The virus can survive for several days on surfaces.
  • Practice social distancing, maintaining 1.5m of distance away from people and limiting handshaking. A wave or a bow are respectful alternatives.
  • Avoid close contact with anyone with cold or flu-like symptoms.
  • See a health care professional if you are unwell, and stay away from the workplace and other public places.

Taking these steps should be sufficient to address the main drivers of transmission:

  • Contact with contaminated surfaces
  • Coughing and sneezing
  • Physical contact
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