About the Community Transport Service:

This is a service provided by Western District Health Service that delivers secure, reliable, and effective transport for people who have difficulty using conventional public transport.

Community Transport can be provided for:

  • Medical and therapy appointments and access to Community Health Services
  • Admission and discharges
  • Any member of the public (or service provider on behalf of a client) can contact the service – No referral required.

Eligible users of the service include:

  • Those who cannot use conventional public transport (aged persons, physical, sensory or intellectual disabilities)
  • Carers, family and friends who accompany users
  • People who are economically disadvantaged or geographically isolated.

Transport will not be provided if:

  • You have other transport available to you
  • You require transport to an appointment whilst you are an in patient of a hospital
  • You should be receiving transport from Ambulance Victoria
  • You are in poor health and require medical supervision
  • You require an escort/carer and none has been provided
  • You hold a Department of Veterans Affairs card or are eligible for transport through NDIS

What is the cost to clients:

  • If transport over is 100kms, the service is partially subsidised by the State Government and WDHS.

Volunteers provide a door to door transport service using WDHS vehicles

  • The service works on a first in first served basis with at least 3 days notice required.
  • The coordinator will advise of the appropriate donation for the particular journey.
  • Clients 65 years and older may require a “My Aged Care” referral – 1800 200 422.

The service relies on valuable donations from users of the service and the public. Should you wish to support the service by making a financial contribution, please forward your donation to the Western District Health Service or via www.wdhs.net/donate

How to make a transport booking
Contact the Community Transport Coordinator on
Phone
(03) 5551 8284
Email communitytransport@wdhs.net

Frances Hewett Community Centre, 2 Roberts St, Hamilton, VIC, 3300

Last updated: August 2023

Scroll to Top