All WDHS phones are back online.

Main hospital switchboard 03) 5551 8222


Due to a nationwide Optus outage, phones across Western District Health Service are currently down.

WDHS has interim contact numbers in place:

Hamilton Base Hospital Switchboard 0427 644 860

– Coleraine Acute & Valley View Nursing Home 0466 864 432

– Wannon Hostel Coleraine 0481 011 783

– Penshurst District Health Service 0409 765 123

Please note despite the outage, 000 calls are still working (**please see details below if you have an Optus landline). In the event of an emergency please call 000.

**Optus are encouraging any customers who need to contact emergency services to use a mobile line to call 000. Optus can confirm that triple zero (000) calls will not work from an Optus landline (fixed line telephone). Mobile calls to 000 will work if another carrier is available.

Please be mindful that while a normal hospital switchboard can handle dozens of calls, a mobile phone line is much more limited.

If you need to contact WDHS via the interim Switchboard number, please keep your call brief, so that we may keep the lines open to everyone who needs to reach us.

Further updates will be provided throughout the day.

Thank you for your patience.

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