Visitors / Cancelled Services

Visitor restrictions – subject to change

WDHS is limiting visitor access to residential aged care, Hamilton Base Hospital and community clinics to support the provision of safe care to our customers and ensure the health and wellbeing of our staff during the COVID-19 outbreak

The following visitor access restrictions will apply across our facilities

Aged Care – the Birches, Grange, Coleraine and Penshurst campuses

  • Essential visitors only
  • Only 2 visitors per resident, per day
  • Visits must be conducted in resident rooms (not in communal areas)
  • Visits should be kept short
  • Children aged 16 years or less will be able to visit by exception only and this should be arranged through the Nurse Unit Manager
  • Exceptions will be made for Palliative residents


Hamilton Base Hospital

  • Essential visitors only
  • Only 2 visitors per patient, per day
  • Visits must be conducted in patient rooms (not in communal areas)
  • Visits should be kept short
  • Exceptions will be made for palliative patients (please speak to the Nurse Unit Manager)
  • Exceptions wil be made for maternity patients (partner plus a maximum of 2 visitors per day)
  • Consulting Room and Pre-Admission appointments will be limited to the client and one support person


Allied Health / Frances Hewett / Merino

  • Clinic appointments will be limited to the client and one support person
  • The Social Support Group will be discontinued
  • Other group activities including Cardio Rehab and Healthy Leg Club will be discontinued
  • Vulnerable group clients will be offered one-on-one services


Cancelled / reduced services – subject to change

Community Transport Program
Community Transport will only be available for patients receiving essential clinical treatments (ie radiotherapy)

Hospital Opportunity Shop
Closed until further notice - please call Helping Hands on 1800 943 131 if you require clothing.

Group sessions - cancelled

  • Falls Group
  • Healthy Leg Club
  • Cardio Rehab
  • Baby Makes Three
  • Pulmonary Rehab
  • Cancer Support Group
  • Orthopaedic (Prehab & Rehab) Group
  • Cardiac Support Group
  • Diabetes Exercise
  • Parkinson’s Support Group
  • Mums and Bubs
  • Carer’s Support Group
  • Cancer Wellness
  • Respiratory Support Group
  • Hydrotherapy

 

Coleraine and Penshurst Campus services - cancelled

  • External activities and entertainment (ie. concerts)
  • Group activities
  • School and Kindergarten groups
  • Hairdresser
  • Clergy (routine)
  • Non urgent appointments/services ie. hearing tests, eye tests
  • Church services
  • External Anzac Day services
  • Shopping

We understand this may cause concern for some members of our community, however, social distancing measures are seen as the best defence in delaying the spread of the virus.

We have introduced our new ‘helping hands’ hotline to assist people who are vulnerable and require additional support at this time. To contact the hotline call 1800 943 131 between 9am and 4pm weekdays.

Thank you for your ongoing support. If you have any queries or concerns, please contact Western District Health Service on 03 5551 8222.